---
title: "Support"
id: "91"
type: "page"
slug: "contact"
published_at: "2024-07-15T08:28:22+00:00"
modified_at: "2024-07-15T08:28:37+00:00"
url: "https://flexsync.app/contact/"
markdown_url: "https://flexsync.app/contact.md"
---

# Get in touch

### How can we help?

We usually respond within an hour, but it may take longer on the weekend.

## Frequently Asked Questions

### Can I rearrange columns (drag & drop) in Google Sheets?

  Yes. You can reorder columns visually in Google Sheets for your own convenience. To control the synced column order, you can also select and rearrange columns from the FlexSync dashboard.

### Can I sync only specific products, variants, or categories?

  Yes. You can sync only specific products, variants, or categories using the filter feature. Only products matching your selected filters will appear in Google Sheets, and filters can be changed anytime.

### Can I update stock in bulk or using copy & paste?

  Yes. You can update stock in bulk using copy-paste or fill-down actions in Google Sheets. Changes made to editable columns are synced automatically when Auto Sync is enabled.

### Does FlexSync support Google Sheets formulas (e.g., IMPORTRANGE)?

  Yes. FlexSync supports Google Sheets formulas, including functions like IMPORTRANGE, allowing you to import and work with data from other sheets.

### Does FlexSync support Shopify metafields sync?

  Yes. FlexSync supports bidirectional Shopify metafields sync with Google Sheets. You can export product and variant metafields as dedicated columns, edit values directly from Google Sheets, and sync changes back to Shopify automatically.

### Where do I contact for support?

  For any kind of support queries, reach out to us at support@flexsync.app

![Card image](https://flexsync.app/wp-content/themes/flex_stock_sync/assets/img/wppool-image/customer-supports.png)#### Customer support

Get in touch with our support team for one-to-one assistance.

[Get support](/contact)

![Card image](https://flexsync.app/wp-content/themes/flex_stock_sync/assets/img/wppool-image/chat-group.svg)#### Community forum

You can also connect with the community and get help and suggestions.

[Join the group](https://www.facebook.com/groups/flexsync)

![Image](https://flexsync.app/wp-content/themes/flex_stock_sync/assets/images/elements/dashboard/banners/dots-red.svg)![Image](https://flexsync.app/wp-content/themes/flex_stock_sync/assets/images/elements/dashboard/banners/dots-red.svg)![Image](https://flexsync.app/wp-content/themes/flex_stock_sync/assets/images/elements/dashboard/banners/wave-basic.svg)## Drive sales with our advanced Shopify inventory sync tool

[Get Started](https://admin.shopify.com/apps/flexsync)

[https://flexsync.app/](https://flexsync.app/)
[Features](https://flexsync.app/#features)

[Supports](/contact)

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[Blog](/blog)

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